Saturday, September 20, 2008

Verizon Wireless from Hell



Because of my new business venture 4 years ago as a energy consultant I had to have a cell phone. I checked around for different plans. Do I need 500-750 or 1000 minutes? Do you realize how long 1000 minutes is? That's about 17 hours of talking. Who talks on a cell phone for 17 hour a month. I suppose if you are very busy businessman you may exceed 20 hours per month, but the average Joe like me very seldom reaches half of my 450 minutes per month. Have you ever tried to call Verizon because you have a problem with your phone bill? "If you are new customer press (1), If you are an existing press(2)", they say. You spend 5 minutes going through the menu and still can't get to a human being. All you get is a sweet talking computer. I learned a trick today. When I finally got to a human, I asked him how I can reach a human the next time I call them. He said when the menu sweetie asks you to press(1) or (2) don't, just press(o) for operator. Not sure it works, but worth a try.The menu itself never once offers to take you to an operator for assistance.
Do we really need all those extra services like V-cast, GPS, buy a ring tone, searching the web etc.? What the matter with normal telephone ring? I got to admit, I do like to give certain people a special ring. For instance, when my boss calls it plays 30 seconds of "Taking Care of Business".
I think it is amazing that through advertising they try to make us believe that we can't live without Internet service on your phone. Besides it cost more than my home Internet service.

Now there's a reason for buying V-Cast because Prince is on it, wow!
Before cell phones became the big rage in the 90s, I was so happy to just have a pager to ignore. No incessant ringing, just a sexy vibration on my hip. Get a call ignore it or find a pay phone to return the page. Paying 25¢ for each call cut your phone time down considerably.
If anyone has any cell phone stories, I'd like to hear them.

1 comment:

Anonymous said...

I switch from Sprint to Verizon b/c sprint always restarted your contract everytime you called with a question. Verizon is nice because you can call and adjust your calling plan and they don't change your contract length of time.